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PLAN YOUR TRIP WELL

Find some practical tips to travel easily and stress-free with TER

Before boarding a TER train, you must first purchase a ticket.

I reserve my bike space

Free reservation of a bike space required From May 1 to November 1, 2026, to guarantee safety and improve comfort on board Hauts-de-France TER trains, free reservation of a bicycle space will be compulsory on certain lines. Reservations are required for all Passengers, including subscribers, to transport unfolded bicycles (adult or Children) on the following lines :

  • K12 Paris Nord <> Lille Flandres
  • K13 Paris Nord <> Cambrai <> Maubeuge
  • K14 Paris Nord <> St-Quentin
  • K16 Paris Nord <> Calais K21
  • Amiens <> Calais Ville
  • K70 Lille <> Dunkerque K71
  • Lille <> St-Omer <> Calais city

Remember to reserve your bike space before buying your ticket. Reservations can be made for one-way tickets or round-trip tickets, and can be duplicated up to 4 times. Reservations can be modified or cancelled up to 1 hour before the Train's Departure time.

I plan ahead and buy my TER ticket in advance

Where to buy a ticket ?

  • On the website and other online travel agencies
  • At ticket counters and authorized agencies
  • At regional ticket vending machines

Where to buy a subscription ?

  • On the website and other online travel agencies
  • At ticket counters and authorized agencies
  • At regional ticket vending machines

I am preparing my identity proof

Accepted documents to present during the inspection ✅ :

I stay informed about the traffic status

Before your departure, check the schedules and real-time traffic information on our information channels.
Helpful tip: Set up alerts for your trips on SNCF Connect or on your preferred mobility app. You will be notified directly.

I am at the platform 2 minutes before departure

To ensure the trains depart on time, please arrive at the platform at least 2 minutes before departure. After this time, access to the trains is no longer guaranteed.

I travel as a citizen

Take care of your personal belongings while traveling. Remember to label your luggage. Before leaving the train, make sure you haven't forgotten anything on board.
Practice good manners: respect other passengers and the equipment. This contributes to your comfort and that of others.